[Job] Deafness Research UK, Communications assistant p/t, ??18-20k, clos 26 Nov 2010 #scicomm jobs

Sticking with the theme of deafness, here’s one from Deafness Research UK.

Deafness Research UK
Communications assistant
http://www.deafnessresearch.org.uk/6131/vacancies/communications-assistant.html

Salary ??18,000-??20,000 pro-rata (part-time, 21 hours per week on a 3-6 month contract)

The role
We are seeking a part-time fixed-term contact post to assist with our advisory service and outreach and communications work. The role would suit someone looking to gain experience in a wide variety of communications activities, including publications, events and outreach, website and social media, and press and public relations.

We are looking for someone with good communications skills and who has empathy for our mission and values. This role helps to support our advisory service and involves dealing with members of the public as well as professionals.

Please see the job description [below or in the left-hand column, under ‘Download’ in pdf format] for more information and read our latest annual review which outlines our work and achievements.

Background
Deafness Research UK is the only national charity dedicated to research into hearing loss. Our achievements include helping to bring digital hearing aids to the general public, improving cochlear implants to restore hearing to profoundly deaf people and developing a simple, painless test that allows deaf babies to be identified at birth. 

We provide evidence-based medical information on a wide range of hearing problems to deaf and hard of hearing people, their families and health professionals involved in their care. Our Advisory Services offers information and advice via a free telephone helpline five days a week and is open from 9am-5pm, by email, through our website and outreach work.

Due to the successful full-time funding of our outreach project the Bionic Ear show, we are diverting our existing resources to this project for a period and now require a temporary, part-time post to assist with the advisory service enquiries and other communications aspects of our work.

To apply
Please email your CV and a covering letter explaining your reasons for applying for this role and how your skills and experience fit the criteria outlined in the person specification, to sarah.gentleman  //@// deafnessresearch.org.uk.

Closing date for applications: 5pm on Friday 26 November 2010.
Interviews will be held week commencing 29 November.

 —-

JOB DESCRIPTION

Communications Assistant

Part-time (21 hours per week) ??? 3-6 month contract
??18,000-??20,000 pro-rata

Background
Deafness Research UK is the only national charity dedicated to research into hearing loss. Our achievements include helping to bring digital hearing aids to the general public, improving cochlear implants to restore hearing to profoundly deaf people and developing a simple, painless test that allows deaf babies to be identified at birth. 

We provide evidence-based medical information on a wide range of hearing problems to deaf and hard of hearing people, their families and health professionals involved in their care. Our Advisory Services offers information and advice via a free telephone helpline five days a week and is open from 9am-5pm, by email, through our website and outreach work.

Due to the successful full-time funding of our outreach project the Bionic Ear show, we are diverting our existing resources to this project for a period and now require a temporary, part-time post to assist with the advisory service enquiries and other communications aspects of our work.

Job purpose
To raise awareness of Deafness Research UK???s work through communications activities and to assist with the charity???s advisory service.

Line management and other working relationships
The Communications Assistant will report to the Communications Manager and work closely with:

  • Communications staff/ agencies
  • Bionic Ear project staff
  • The Research team
  • The Fundraising team
  • Expert medical and scientific advisors to the charity

Externally, they will be expected to deal with all enquiries to the service. This will include those from deaf and hard of hearing people, their friends and family, health professionals, community groups, other charities and information providers.
 
Main responsibilities
To work under the management of the Communications Manager to support activities in press and PR, events, advisory service and website and social media functions.

This will include, but will not be limited to:

  • Assisting in the planning and delivery of events, providing specific communications support
  • Providing high quality written copy for internal and external publications including press releases, articles and web copy
  • Liaising with the charity???s external press and pr agency to research and commission press releases and maintain contact with key journalists and publications.
  • Assisting in the development of case studies, liaising with our external press and pr agency and identifying potential studies through the advisory service.
  • Dealing with all enquiries to the advisory service, answering calls to the helpline and responding to emails, website requests, letters and faxes in an appropriate and efficient manner.
  • Logging callers??? information accurately on the Raisers Edge database, and producing monthly, quarterly and annual reports in order to monitor and evaluate the service.
  • Sending out leaflets and information sheets as well as researching requests for information, using the charity???s information materials and library of responses.
  • Liaising with clinicians, scientists and other healthcare professionals, as well as the Deaf community, to ensure that the advisory service accurately reflects the latest scientific evidence and the needs and priorities of those with hearing loss, deafness and related conditions
  • Assisting in the strategic planning of the advisory service, including promoting the service to a wide range of target groups, including health professionals, voluntary sector contacts, educational groups and other organisations and to identify gaps in current provision.
  • Updating and commissioning work on advisory service materials in print and on the website, in liaison with our research and communications advisory panels
  • Championing the charity???s corporate brand, values and vision
  • Attending and contributing constructively to team meetings
  • Undertaking, when needed, other reasonable tasks required by the charity???s management

This job description sets out the main duties and responsibilities of the post at the date in which it was drawn up. These duties and responsibilities will vary from time to time to reflect the changing needs of the organisation, without changing the general character of the post. Such variations are a common occurrence and appropriate training will be provided as necessary, without requiring a modification to the job description or a re-evaluation of the grade.
 
Person specification
The following attributes are considered essential for the job:
1.    Excellent written and verbal communication skills and ability to adapt writing style for a range of audiences
2.    Excellent interpersonal skills and ability to work with members of the public and colleagues at all levels
3.    Experience of using website content management systems to upload content
4.    Ability to work as part of a team and on own initiative
5.    Ability to work to tight deadlines
6.    Previous experien
ce of handling enquiries from the public

The following attributes are considered desirable for the job:
1.    Some experience of the charity sector
2.    Experience or interest in digital communications
3.    Personal experience of, or interest in, hearing loss
4.    An interest in marketing/promotional/creative processes
5.    Experience of interest in press and public relations activities

Terms and conditions of service
Hours of work: 21 hours per week.  Working hours are between 9.00am ??? 5.00pm, Monday to Friday and can be flexible by negotiation.

Contract: This position is offered on a 3-6 month contract basis.
 
Charity Head Office Location: Central London, close to King???s Cross mainline and underground stations.

Holiday entitlement: The post carries 20 days holiday entitlement per year (pro-rata) plus extra days, linked to those of University College London and taken around Bank Holidays.  Deafness Research UK is committed to training and developing our staff.  Time will be made available for training where appropriate.

Salaries and other conditions of service are determined by the Charity???s trustees.  Details of other Terms and Conditions of service are available on request.

Equal opportunities
The charity is committed to fair and equitable treatment of all staff and applicants. It does not accept or tolerate any form of harassment, prejudice or unfair discrimination on the basis of gender, race, ethnic origin, sexual orientation, marital status religion, age, disability or anything not related to an individual’s ability to carry out their work.

This job description may be reviewed from time to time in consultation with the post-holder to take account of the charity’s changing priorities.

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