Foundation for the Study of Infant Deaths (FSID)
Advice and Information Officer (maternity cover)
The main responsibilities will be to cover our telephone helpline service, and to take the lead in replying to requests for safe infant care advice. This will include taking calls from bereaved families, and although full training will be given,?? empathy with bereaved families is essential. ??The role will also include collating information on the work of the department and supporting the team???s administrative needs. Full training on our research-backed advice will be given to the successful candidate, but experience of work in the advice and information areas is essential.
The successful candidate will be an enthusiastic self-starter who is able to develop this post to support the team and improve our information services. As this post is based in our support services, a basic understanding of word, outlook and excel is essential. Written and verbal communication skills must be excellent.
To apply please send a CV and covering letter detailing why you are suitable for this post to: email@example.com. Interviews will be held in the week beginning 7th January 2013.
Closing Date for Applications: ??5pm, Monday 31st December 2012.